Data protection

Personal data and e-mail privacy policy

    The ECB is committed to user privacy. It only processes your personal data for the purposes described below; it does not divulge them for marketing purposes.

    All personal information is processed in line with Regulation (EC) No 45/2001 and the ECB's IT security and confidentiality rules.

    What information does the ECB collect through this website?

    Information recorded by the ECB's servers

    Cookies – Cookies are small bits of data sent by a website server to the browser on your computer. The browser tells the server when you next visit that particular website. Cookies help us to store user preferences and track usage trends on an aggregated basis.

    Log information – Servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as the date and time of your visit, your Internet Protocol address, browser type, browser language, browser screen size, and one or more cookies that identify your browser. The information the ECB collects is only used to compile statistics, on an aggregated basis, on the usage of this site.

    Information recorded by third party servers

    Google Analytics – This website makes use of Google Analytics, an external service, to obtain statistics about the usage of the website. Log information collected by the ECB’s servers is also sent to servers operated by Google, and is used to provide the ECB with aggregated statistics about the number of browser visits, usage patterns, and searches performed on this website.

    Google has its own privacy policy. Google self-certifies compliance with the EU-U.S. ‘Privacy Shield’ framework that the U.S. Department of Commerce developed in consultation with the European Commission in order to meet the European ‘adequacy’ standard for privacy protection.

    You may refuse the use of Google Analytics cookies by downloading and installing the 

    Personal information communicated via the website or by e-mail

    In addition to contacting the ECB via the e-mail addresses shown on this website, you can also contact us via electronic services, where your personal information is required in order for us to provide the services you request.

    How does the ECB protect and safeguard your information?

    The information on this website is covered by a system of personal data safeguards and an e-mail privacy policy.

    Legal basis – The policy on the protection of individuals with regard to the processing of their personal data by the Union institutions and bodies is based on Regulation (EC) No 45/2001. The ECB processes personal data in accordance with this Regulation.

    Data Protection Officer – Within the ECB, the Data Protection Officer ensures that the provisions of Regulation (EC) No 45/2001 are applied and advises data controllers on fulfilling their obligations (see Article 24 of the Regulation).

    The European Data Protection Supervisor acts as an independent supervisory authority for all the Union institutions and bodies (see Articles 41 to 45 of Regulation (EC) No 45/2001).

    Electronic services – for each specific electronic service offered by the ECB, a data controller determines the purposes of, and means for, the processing of personal data submitted and ensures that it complies with the privacy policy.

    E-mails – Your personal data are collected only to the extent necessary to reply. If you have any questions about the processing of your e-mail and related personal data, do not hesitate to include them in your message.

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